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Non-Credit Badge

Level: Continuing Education and Professional Development

Instruction Method: Online and In-Person

Academic Advisors that have earned the ADP badge have developed the entry level skills needed to effectively provide proactive, holistic, & comprehensive academic advisement to students from the point of assignment through degree completion. The advisor has successfully advised their caseload for 1 year. They are skilled in creating academic plans, performing degree audits, updating program worksheets, & using advisor tools (Degree Works, Banner, OnTrack, CRM, Slate, TCE on Demand, etc.).

Earning Criteria:

2. Ensure that each student understands all university requirements and individual program requirements as they progress through their curriculum.
3. Maintain detailed student appointment and advising records in On Track, respond in a timely manner to all OnTrack flags, and follow up with students to ensure effective resolution to all raised concerns.
4. Verify that each student on caseload is appropriately registered for courses in alignment with their curriculum and timely degree completion.
5. Proactively track student progress and work closely with faculty and relevant university offices to identify, document, and resolve barriers to success and program progression.
6. Support student requests on a variety of academic matters including registration, schedule changes, add/drop, waivers/substitutions, transfer credits, declaring/changing majors or minors, dual degree program, academic withdrawals, leave of absences, internship credit approvals, and resumption of study.
7. Monitor Degree Works to ensure accuracy for program progression and the Registrar’s official degree audit process.
8. Collaborate with Registrar to resolve any barriers to awarding degrees upon program completion.
9. Facilitate timely schedule creation for incoming freshmen and transfer students.
10. Participate in Orientation and related onboarding efforts, including collaboration across the division and with Student Affairs, the First Year and Transfer Experience team, and Admissions.
11. Support initiatives to ensure continued student registration, returns from LOA’s, and seamless transitions in Resuming Studies, inclusive of documenting and reporting on any barriers to continued enrollment.
12. Engage in activities and programs such as Awards and Commencement as they relate to advising and student success.
13. Collaborate within select advisement working groups and committees to support initiatives related to academic advisement.
14. Connect students with appropriate colleagues and partnering departments when needed, including but not limited to faculty members, Career Services, International Students, SADACA, Registrar, Financial Aid, the Learning Center, Counseling Services, and other student support areas.
15. Attend two workshops throughout the year tailored to the advancement of your interests, skills and knowledge.
16. Conduct a minimum of 3 informational interviews with other offices throughout the university (i.e. advisors in other schools, financial aid, Registrars, etc.).

OPTIONAL: Attend 1 conference (virtual or in-person).

To learn more about the Advisor Development Program Badge, please email jhalloran@pace.edu

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Non-Credit Badge

Level: Continuing Education and Professional Development

Instruction Method: Online and In-Person

Earners of the Blueprint Reading badge have successfully completed the Blueprint Reading certificate course. They have developed the skills needed to read and understand advanced construction drawings. They are competent in skills such as reading different types of construction drawings and understanding architectural and engineering scales, dimension, and area drawings.

Earning Criteria:

Successfully complete the Blueprint Reading certificate course.

Learn more about and register for the Blueprint Reading courses

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Non-Credit Badge

Level: Professional Development

Instruction Method: Hybrid

This badge will be awarded to ������� students who complete the required modules as listed in the International Student Professional Readiness Education Program (INSPIRE). Earners of the INSPIRE Program certification will develop the career readiness competencies to gain entry to pre-professional and professional roles as well as to ensure successful integration into the workplace culture. They will demonstrate proficiency in career exploration and planning, resume writing, interviewing, professional branding, and job search strategies. The badge will offer the tools to identify career goals and develop plans for reaching them, gain awareness of strengths and areas for development, build professional relationships, self-advocate effectively, and seek opportunities to build skills for supporting a successful career trajectory.

Earning Criteria:

Completion of six modules and assessments:

• Explore and Join a Community
• Rock Your Resume
• International Student Guide to Gaining Experience in the US
• LinkedIn and Handshake Profiles
• Pitch and Interviewing
• Search for Internships and Jobs

To learn more about the International Student Professional Readiness Education Program (INSPIRE) Certification Badge, please email Career Services at careers@pace.edu.

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Non-Credit Badge

Level: Professional Development

Instruction Method: Hybrid

Earners of the Accelerated Success Professional Readiness Education (ASPIRE) Program certification develop career readiness competencies to advance qualifications for pre-professional and professional roles. The program offers the tools to identify first career destination goals and develop plans for reaching them, build career branding tools and professional etiquette, foster relationships in desired industries, and pursue co-curricular opportunities to support a successful career trajectory.

Earning Criteria:

Completion of seven modules and assessments:

• Explore and Join a Career Community
• Rock Your Resume
• LinkedIn and Handshake Profiles
• Pitch and Interviewing
• Search for Internships and Jobs
• Unleash Your Inner Professional
• Achieve and Announce

To learn more about the Accelerated Success Professional Readiness Education Program (ASPIRE) Certification Badge, please email Career Services at careers@pace.edu.

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Non-Credit Badge

Level: Continuing Education and Professional Development

Instruction Method: Online and In-Person

Earners of the Construction Project Management certification have developed the entry-level knowledge and skills needed for a construction-oriented profession. They are competent in skills such as project cost estimation, project scheduling, and managing key business concepts in the field of construction.

Earning Criteria:

Complete Construction Project Management course.

Learn more about and register for the Construction Project Management Certificate.

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Non-Credit Badge

Level: Professional Development

Instruction Method: Hybrid

Earners of the Customer Service (Enrollment Management) Badge will understand, recognize the importance of, and model best practices in Customer Service to promote Student success. They will be able to: define and recognize the importance of customer service; identify customers and their expectations in a professional setting; identify and commit to �������’s Service Values and Standards; build communications skills; use service-driven expressions; understand how mindset can impact service delivery; assist with difficult customer situations.

Earning Criteria:

This badge is open to Staff only.

Complete two synchronous in-person or virtual modules:

• Services Values (120 minutes)
• The Service Mindset (90 minutes)

To learn more about and apply for the Customer Service (Enrollment Management) badge, please email Paula King, Director of Career Counseling at pking@pace.edu

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Non-Credit Badge

Level: Continuing Education and Professional Development

Instruction Method: Online

Earners of the Essential Workplace Skills badge have developed essential workplace skills needed to function effectively in the modern workplace. They have demonstrated competence in their choice of three essential workplace skills taught in the list of qualifying courses.

Earning Criteria:

Successfully complete three 20-hour Career Skills Development courses that qualify towards this badge. Qualifying courses are:

• Cross-Cultural Communication in the Workplace
• Customer Service: Communicating Effectively with Clients
• Developing an Entrepreneurial Mindset: First Steps towards Success*
• How to Manage Your Time Effectively: Time Management Essentials
• Introduction to Tourism
• New Approaches to Digital Marketing and Social Media
• Leadership Workshop: Unlock your Inner Leader
• Problem Solving and Decision Making
• Professional Presentation Skills
• Professional Writing Skills
• Teamwork and Team Building

* This course is eligible for more than one badge
For a full list of courses and current schedule, visit the Career Skills Development Series page

Learn more about and register for the Essential Workplace Skills Badge.

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Non-Credit Badge

Level: Continuing Education and Professional Development

Instruction Method: Online

This badge will be awarded to ������� employees that complete the required modules as listed in the Open Educational Resources (OER) Badging program. Earners of the Open Educational Resources Badge will demonstrate proficiency in defining and describing OER characteristics; describe methods on how OER can be used in teaching and learning; provide an understanding for OER Creative Commons (CC) licensing; and provide methods for the adoption and integration of OER materials into University courses.

Earning Criteria:

Completion of three asynchronous training and assessment modules:

• Identifying, Finding, and Adopting OER
• Customizing and Integrating OER
• Creating, Licensing, and Publishing

To learn more about the Open Educational Resources Badge, please email Sue Maxam, Assistant Provost, Special Programs and Retention Initiatives, at smaxam@pace.edu.

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Non-Credit Badge

Level: Continuing Education and Professional Development

Instruction Method: Online

Earners of the Paralegal Certificate Badge are able to demonstrate competency and knowledge in the following areas which are essential to working in the Legal field: US Law; Civil Practice; Professional Ethics; Legal Technologies; Legal Research; Legal Writing; Business Law; Criminal Procedures; Criminal Law; Real Estate Law; Family Law and Surrogacy.

Earning Criteria:

• Complete the following 12 online modules: Introduction to US Law, Civil Practice, Professional Ethics, Legal Technologies, Legal Research, Legal Writing, Business Law, Criminal Procedures, Criminal Law, Real Estate Law, Family Law, Surrogacy
• Successfully complete all assessments at the end of each module with a minimum grade of 75

To learn more about the Paralegal Certificate Badge, please email badges@pace.edu

To learn more about the Paralegal Certificate Program, please email cps@pace.edu

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Non-Credit Badge

Level: Continuing Education and Professional Development

Instruction Method: Online

Earners of the Psychology for the Global Workplace badge have developed basic skills and knowledge to effectively apply psychological awareness in various workplace situations in the global workplace. They have demonstrated competence in their choice of three essential workplace skills taught in the list of qualifying courses.

Earning Criteria:

Successfully complete at least three 20-hour Career Skills Development courses that qualify towards this badge. Qualifying courses are:

• Child Development and Psychology
• Consumer Behavior and Marketing
• Multicultural Psychology
• Developing an Entrepreneurial Mindset: First Steps towards Success*
• Learning How to Learn: The Psychology of Learning
• Psychology for Business

* This course is eligible for more than one badge
For a full list of courses and current schedule, visit the Career Skills Development Series page

Learn more about and register for the Psychology for the Global Workplace Badge.

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Non-Credit Badge

Level: Undergraduate

Instruction Method: Online and In Person

Earners of the Wellness Ambassador badge have a comprehensive understanding of the 8 dimensions of wellness (physical, emotional, environmental, financial, occupational, social, intellectual, spiritual) and how to apply them in their own lives and in support of others. They serve as Wellness Ambassadors who empower students to live healthier, happier, more successful lives through the 8 dimensions of wellness. They educate students on wellness resources and how to achieve their wellness goals.

Earning Criteria:

• Complete 12 asynchronous modules (approximately 30 minutes each) based on the eight wellness dimensions.
• Attend a 1-hour synchronous training held via Zoom with a Wellness Mentor.
• Complete 10 hours of pre-approved volunteer hours through one of our designated wellbeing programs, utilizing what you learned through the training and modules.
• Complete a formal assessment of the Wellness Promotion program to assess knowledge gained from this program and readiness to apply it moving forward.

To learn more about the Wellness Ambassador Badge, please email wellness@pace.edu.

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Credit Badge

Level: Undergraduate

Instruction Method: Online

Earners of the Applied Statistics Badge get ample training opportunities in data analysis, statistical model, and statistical programming through data examples and problem solving. Badge earners are capable of performing essential tasks (e.g., data mining and data visualization) in data-driven industries such as finance, business, marketing, and pharmaceuticals. They are also equipped with skill sets to pursue research in environment, health, economics, sports analytics, politics, social science, and all STEM areas.

Earning Criteria:

Completes Introduction to Statistics and two of our three 200-level statistics courses (MAT 218, 222, 225). For those who already have Introduction to Statistics, they would only need two of the three 200-level statistics courses (MAT 218, 222, 225). 200-level courses are: Applied Regression Models, Applied Multivariable Statistical Methods, and Bayesian Statistics and Modeling.

To learn more about the Applied Statistics Badge please email bevans@pace.edu and lfastenberg@pace.edu

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Credit Badge

Level: Undergraduate

Instruction Method: Online and In-Person

This badge is intended for undergraduate ������� students to learn about the area of risk management and its significance within the areas of the criminal justice system. Special focus will be on social and political risks, and organizational difficulties in navigating and balancing critical issues and events within the system. Students will build their knowledge base on risk reduction and develop professional skills in one of the up-and-coming area of focus in criminal justice.

Earning Criteria:

CRJ 297– Social and Political Risks in Criminal Justice Agencies

To learn more about the Criminal Justice Risk Management Badge please email clavery@pace.edu

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Credit Badge

Level: Undergraduate

Instruction Method: Online and In-Person

Earners of this badge have developed relevant programming skills with professional statistical software. They are experienced in statistical modeling, data analysis, data management and turning large, complex data into actionable insights. They have learned the theoretical foundations and performed hands-on practices related to data science and data analytics which are required for pursuing relevant graduate programs and are in demand in today’s job markets of various industries.

Earning Criteria:

• Complete one quantitative data analysis course that is above the introductory level (i.e. 200 or 300 level). Options include MAT218, MAT222, MAT225, MAT238, CS312, CS377, ECO240, MGT226, MGT353, MGT388, or MAR368
• Complete one computer programming course that is above the introductory level (i.e. 200 or 300 level). Options include CIT261, CIT312, CIT348, CS385, ECO389, or MGT251
• Complete a course that is relevant to data science in the Badge Earner's field of study. Options include BIO336, BIO399F, CHE335, ENS326, CIT351, CIT380, ECO385, FIN325, FSS272, POL224 or a course listed above for quantitative analysis and computer programming

To learn more about the Data Science Badge, please email ecrispo@pace.edu

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Credit Badge

Level: Professional Development

Instruction Method: Online

This badge indicates that the holder has shown competence in a desktop-based Geographic Information System (GIS). They can locate geographic-based data, create new data and produce quality maps and videos that are self-explanatory, effectively symbolized and shareable.

Earning Criteria:

Create a portfolio of maps, videos and packages in a Desktop GIS course. (note: this course is offered as a MOOC course - Massive Open Online Course)

To learn more about the Desktop GIS Badge please email mminnis@pace.edu

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Credit Badge

Level: Undergraduate

Instruction Method: In-Person, Hybrid

Designed as a credit- bearing badge for students who wish to demonstrate knowledge and competencies in the areas of immigration policy, US immigration law (both historic and regarding pending legislation), international law regarding immigrants and migrants, and asylee and refugee policy in the United States and elsewhere. Courses included in the required sequence carry AOK5/HSN credit and AOK3/WTC, while those in the “elective” sequence carry AOK5/HSN, AOK3/WTC and writing-enhanced credit. Students will thus be able to fill core requirements while completing this badge, making it highly attractive for students from a variety of majors and colleges.

Earning Criteria:

• POL 247 International Law and Human Rights
• SOC 227 Border Crossing: Immigration & American Society
• Students choose a third course from any of the following: ECO 356; HIS 113B; HIS 216; HIS 240; HIS 345;LLS 100;POL 257;POL 303M; or
• SOC 390 (Internship—if internship is undertaken with a migration-focused organization and approved by Professors Foerster and Nayak) or
• WS 280 (Internship-if internship is undertaken with a migration-focused organization and approved by Professors Foerster and Nayak)

To learn more about the Immigration Advocacy and Policy Badge please email Prof Amy Foerster at afoerster@pace.edu

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Non-Credit Badge

Level: Undergraduate

Instruction Method: In-Person and Virtual

Earners of the ������� Votes Leadership Certificate have developed leadership skills related to communication, organizing, collaboration, and advocacy by engaging in voter education campaigns and exploring themes of civic engagement, social justice, and anti-racism. They have worked collaboratively with peers, staff/faculty, and community partners to develop and apply these leadership skills.

Earning Criteria:

Participation in monthly trainings hosted by Center for Community Action and Research (CCAR) on topics of civic leadership and social justice.

Participation in 3 hours of voter education work a month, which includes tabling, course presentations, and educational events.

Development, implementation, and assessment of a student-led advocacy campaign that implements engagement tactics discussed in leadership trainings.

To learn more about and apply for ������� Votes Leadership Certificate, please contact CCAR at ccarny@pace.edu.

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Non-Credit Badge

Level: Continuing Education and Professional Development

Instruction Method: In-Person

Earners of the Health Law and Policy Badge are equipped to meet future challenges in the dynamic and growing field of healthcare by working collaboratively with lawyers and healthcare professionals to navigate state and federal requirements in health care delivery, administration, and finance. They will have a thorough understanding of the regulatory complexities affecting the Healthcare system which will enable them to ensure federal and state requirements are fulfilled

Earning Criteria:

Complete all five modules: Health Law in America, Public Health Law, Bioethics and Medical Malpractice, Health Care Compliance, End of Life Seminar. (HC653). Courses are conducted in conjunction with corporate partner, White Plains Hospital.

Pass final exam at the end of each module.

To learn more about the Health Law and Policy Badge, please email

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Non-Credit Badge

Level: Professional Development

Instruction Method: Online and In Person

Earners of the Academic Technology Proficiency Level 1 badge have developed entry-level skills in Brightspace and competence in customer support, proper phone etiquette, and basic troubleshooting techniques. These earners will display competency in the use of the ticketing system and with creating ‘how-to’ documentation within TDX.

Earning Criteria:

Demonstrate a full understanding of departmental and office processes and procedures.

Minimum of at least 150 documented hours of work experience (or 1 completed semester).

Complete Customer Service Student Program Module 1 (Service Values) and Module 2 (Customer Service Communication).

To learn more about and apply for the Academic Technology Proficiency Level I Badge please email acadtech@pace.edu

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Non-Credit Badge

Level: Professional Development

Instruction Method: In Person

Earners of the Academic Technology Proficiency Level II badge have developed skills in Admin level support of Brightspace. These skills include: Copying content, opening courses, using communication tools and handling gradebook questions efficiently. Earners of this badge will also be able to host training demonstrations for ePortfolio in classrooms.

Earning Criteria:

Demonstrates a full understanding of departmental and office processes and procedures.

Minimum of at least 300 documented hours of work experience (or 2 completed semesters).

Display proficiency with copying content, opening courses, using communication tools and handling gradebook questions efficiently under observation 2 times.

Earners will be able to demonstrate in detail how to access and use ePortfolio effectively.

To learn more about and apply for the Academic Technology Proficiency Level II Badge please email acadtech@pace.edu

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Non-Credit Badge

Level: Professional Development

Instruction Method: In Person

Client Support Student Technician Proficiency I (Level I) staff can perform semi-advanced troubleshooting; install software and do basic hardware replacements; fix WiFi connectivity issues; properly distribute and decommission end-user laptops, desktops, and mobile devices; complete the computer preparation checklist; decommission a device securely (hard drive/RAM removal); properly record inventory changes for deployed/recycled devices; work autonomously; and go on field calls when assigned.

Earning Criteria:

Minimum of 20 Windows PCs fully imaged and prepped with no errors (A full-time technician does not have to redo any item of the checklist).

Demonstrates a full understanding of inventory process and record keeping (can properly report all asset information necessary to update University database.

Student can and has been sent on field calls without supervision to resolve software/hardware issues.

Must have accumulated at least 150 hours (2 semesters) of work experience.

To learn more about and apply for the Client Support Student Technician Proficiency I Badge please email pacehelpdesk@pace.edu

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Non-Credit Badge

Level: Professional Development

Instruction Method: In Person

Client Support Student Technician Proficiency II (Level II) staff can work unsupervised and self-assign work tickets; complete University PC replacements from prep stage to end-user handover; complete task lists for data transfer, shared drives, Outlook, etc.; troubleshoot/resolve issues with operating system, hardware, peripherals (e.g. printers), and networking; demonstrate awareness of other ITS departments and roles and can escalate to the correct department if needed; train junior staff.

Earning Criteria:

Complete a minimum of 10 University Replacements unassisted and with no errors.

Have been delegated the responsibility of training a new hire and can successfully teach department processes related to Proficiency Level I: computer imaging, inventory updates, decommissioning machines, how to use Team Dynamix.

Has established they are able to work autonomously. Work does not need to be delegated and technical skills are self-sufficient for majority of day-to-day operations.

Must have accumulated at least 300 hours (2 semesters) of work experience.

Client Support Student Technician Proficiency I Badge.

To learn more about and apply for the Client Support Student Technician Proficiency II Badge please email pacehelpdesk@pace.edu

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Non-Credit Badge

Level: Undergraduate

Instruction Method: Online

Earners understand, recognize the importance of and model best practices in customer service to promote success in on-campus positions. They will be able to: define and recognize the importance of customer service; identify customers and their expectations in a professional setting; identify and commit to �������'s Service Values and Standards; build communication skills; use service driven expressions; understand how mindset can impact service delivery; assist with difficult customer situations.

Earning Criteria:

This badge is open to matriculated ������� students only.

Completion of 3 synchronous online modules with activities; each module is 90 minutes. Module 1: Service Values; Module 2: Customer Service Communication; Module 3: The Service Mindset.

To learn more about and apply for the Customer Service for Students Badge please email Paula King, Director of Career Counseling at pking@pace.edu

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Non-Credit Badge

Level: Professional Development

Instruction Method: Online and In Person

Earners of the IT Computer Lab Student Consultant Proficiency I (Level 1) badge have developed entry-level skills and competence in customer service, proper phone etiquette, and basic troubleshooting techniques. They are familiar with help desk ticketing tasks, printer support, familiarity with navigating Windows, Mac, and mobile operating systems, performing wireless and email account setups, proper issue escalation, basic functionality of installed lab software packages, and more.

Earning Criteria:

Demonstrate completion and/or mastery of all requirements, including Customer Service Student Program Module 1 (Service Values) and Module 2 (Customer Service Communication).

Minimum of 150 documented hours on-the-job experience.

To learn more about and apply for the IT Computer Lab Student Consultant Proficiency I Badge, please email pacehelpdesk@pace.edu

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Non-Credit Badge

Level: Professional Development

Instruction Method: Online and In Person

Earners of the IT Computer Lab Student Consultant Proficiency II (Level 2) badge have developed more mid-to-advanced tech support/troubleshooting expertise and knowledge of University and departmental systems, as well as coaching/training skills and have been applying them on the job consistently by helping to support/train/coach other junior-level IT Computer Lab Consultants.

Earning Criteria:

Demonstrate completion and/or mastery of all requirements, including Customer Service Student Program Module 3: The Service Mindset.

Minimum of 300 documented hours of on-the-job experience, including performing a minimum of 100 hours of documented senior-level support tasks.

IT Computer Lab Student Consultant Proficiency I Badge.

To learn more about and apply for the IT Computer Lab Student Consultant Proficiency II Badge, please email pacehelpdesk@pace.edu

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Non-Credit Badge

Level: Professional Development

Instruction Method: Online and In Person

Earners of the Ed Media Customer Service Badge (Level I) badge have acquired the basic soft skills and technical competence needed to effectively assist end-users and effectively communicate issues to full-time staff. They have entry-level skills in customer service, proper phone etiquette, over-the-phone troubleshooting (where applicable); familiarity with supporting classroom audio/visual equipment and instructional tools (Panopto, Zoom, Kahoot!); and navigating Windows and Mac computers

Earning Criteria:

Demonstrate completion and/or mastery of all requirements, including Customer Service Student Program Module 1 (Service Values) and Module 2 (Customer Service Communication).

Demonstrate a full understanding of departmental and office processes and procedures.

Minimum of at least 150 documented hours of work experience (or 1 completed semester).

To learn more about and apply for the Customer Service Badge (Ed Media) please email edmediahelp@pace.edu

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Non-Credit Badge

Level: Professional Development

Instruction Method: Online and In Person

Earners of the Technical Skills (Ed Media) badge (Level II) can work autonomously and troubleshoot/resolve issues, while still providing excellent customer service. They possess problem-solving skills and can present flexible solutions during unexpected system outages. They have become a reliable resource to their peers and can train, teach, and coach junior staff. They have demonstrated awareness of other ITS departments and roles and can escalate to the correct department if needed.

Earning Criteria:

Demonstrate completion and/or mastery of all requirements, including Customer Service Student Program Module 3: The Service Mindset.

Minimum of 300 documented hours of on-the-job experience within 2 completed semesters, including a minimum of 100 hours of documented senior-level support tasks.

Customer Service Badge (Ed Media).

To learn more about and apply for the Technical Skills Badge (Ed Media) please email edmediahelp@pace.edu

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Non-Credit Badge

Level: Professional Development

Instruction Method: Online and In Person

Earners of the IT Service Desk Student Technician Proficiency I (Level 1) badge have developed entry-level skills and competence in customer service, proper phone etiquette, basic troubleshooting techniques, performing password resets, familiarity with navigating Windows, Mac, and mobile operating systems, assisting with wireless and email account setups, remote assistance technologies, help desk ticket creation/lookup/management/resolution, proper issue escalation, and more.

Earning Criteria:

Demonstrate completion and/or mastery of all requirements, including Customer Service Student Program Module 1 (Service Values) and Module 2 (Customer Service Communication).

Minimum of 150 documented hours of on-the-job experience.

To learn more about and apply for the IT Service Desk Student Technician Proficiency I Badge, please email pacehelpdesk@pace.edu

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Non-Credit Badge

Level: Professional Development

Instruction Method: Online and In Person

Earners of the IT Service Desk Student Technician Proficiency II (Level 2) badge have developed more mid-to-advanced tech support/troubleshooting expertise as well as coaching/training skills and have been applying them on the job consistently by helping to support/train/coach other junior-level service desk technicians.

Earning Criteria:

Demonstrate completion and/or mastery of all requirements, including Customer Service Student Program Module 3: The Service Mindset.

Minimum of 300 documented hours of on-the-job experience, including performing a minimum of 100 hours of documented senior-level support tasks.

IT Service Desk Student Technician Proficiency I Badge.

To learn more about and apply for the IT Service Desk Student Technician Proficiency II Badge, please email pacehelpdesk@pace.edu

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Non-Credit Badge

Level: Professional Development

Instruction Method: In Person

Earners of the Law IT Help Desk Student Technician Proficiency I badge have developed entry-level skills and competence in customer service, proper phone etiquette, and basic troubleshooting techniques. They are familiar with help desk ticketing tasks, printer support, familiarity with navigating Windows, Mac, and mobile operating systems, assisting with wireless and email account setups, remote assistance technologies, help desk ticket creation/lookup/management/resolution, proper issue escalation, and more.

Earning Criteria:

Demonstrate completion and/or mastery of all requirements including: entry-level skills and competence in customer service, proper phone etiquette, basic troubleshooting techniques, Help Desk ticketing tasks (ticket creation/lookup/management/resolution/proper issue escalation), printer support, wireless and email account setups, remote assistance technologies, navigating Windows, Mac, and mobile operating systems.

Minimum of 150 documented hours on-the-job experience.

To learn more about and apply for the Law IT Help Desk Student Technician Proficiency I Badge, please email lawits@law.pace.edu

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Non-Credit Badge

Level: Professional Development

Instruction Method: In Person

Earners of the Law IT Help Desk Proficiency II badge have developed more mid-to-advanced troubleshooting expertise and knowledge of University and departmental systems. Can work unsupervised and self-assign work tickets; troubleshoot/resolve issues with operating system, hardware, peripherals (e.g., printers), and PC imaging; demonstrate awareness of other ITS departments and roles and can escalate to the correct department if needed; train junior staff.

Earning Criteria:

Earned Law IT Help Desk Student Technician Proficiency I badge.

Minimum of 20 Windows PCs fully imaged and prepped without errors (A full-time technician does not have to redo any item of the checklist).

Successfully resolved software/hardware issues on field calls without supervision.

Must have accumulated at least 300 hours (2 semesters) of work experience.

To learn more about and apply for the Law IT Help Desk Student Technician Proficiency II Badge, please email lawits@law.pace.edu

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Non-Credit Badge

Level: Undergraduate

Instruction Method: Online and In Person

Earners of the Peer Advising Badge have developed the entry level skills to effectively provide general academic advising to their student peers without supervision including core curriculum requirements, academic policies/procedures, utilizing advisement tools, (e.g. Degree Works and ������� Portal), and referrals to other campus resources. They are competent in skills such as interpersonal communication, customer service, problem solving, critical thinking, attention to detail, and collaboration.

Earning Criteria:

Complete an online, asynchronous course on Classes that includes the following general academic advising skills and competencies:

• professional etiquette
• academic policies and procedures
• FERPA core curriculum requirements
• Degree Works and other advising tools
• providing connection or referrals to student resources on campus

Complete 5 hours of peer advising with supervision from a professional advisor. Effectively answer general advisement questions of a minimum of three students.

To learn more about the Peer Advising Skills Badge, please email hclauss@pace.edu or cbartelli@pace.edu.

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Non-Credit Badge

Level: Undergraduate

Instruction Method: In Person and Online

Earners of the Setters Leadership: Individual Service Badge have developed their leadership skills as they relate to their individual skills and can: describe personal strengths/opportunities for growth in the leadership process; define/defend social, professional, and academic priorities/goals; determine incongruences between personal leadership beliefs/actions; examine the purpose/importance of service; create a personal philosophy of leadership using theoretical knowledge and previous experiences.

Earning Criteria:

Attend a minimum of three Clifton Strengths or Leadership Workshops hosted by the Setters Leadership Initiatives.

Attend a minimum of two Setters Leadership Signature Events (Opening Reception, ������� Makes a Difference Day, ������� Talks, Women's Leadership Conference).

Submit your leadership philosophy OR read an approved leadership book and submit a reflection.

To learn more about and apply for the Setters Leadership: Individual Service Badge, please email Megan Brown at mbrown9@pace.edu

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Non-Credit Badge

Level: Undergraduate

Instruction Method: In Person and Online

Earners of the Setters Leadership: Group Service Badge have developed their leadership skills as they relate to working with others. They can: explain the importance of knowing and understanding a group's common goal; demonstrate their ability to collaborate with peers; analyze warning signs of arising conflict; develop and implement an event or project with peers that benefits the community; and evaluate their group and their own effectiveness in working together to achieve the desired outcome.

Earning Criteria:

Be on a club/organization executive board or a student employee or on a sports team for one year.

Submit a reflection on experience.

To learn more about and apply for the Setters Leadership: Group Service Badge, please email Megan Brown at mbrown9@pace.edu

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Non-Credit Badge

Level: Undergraduate

Instruction Method: In Person and Online

Earners of the Setters Leadership: Community Service Badge have developed their leadership skills as they relate to giving back to their community and making a positive impact. They can: identify ways leadership and societal issues intersect in the world; express the strengths that will benefit their post-collegiate plans; explore how their actions/leadership can impact their communities; reflect on their leadership journey; and design/produce a project/program which benefits the greater community.

Earning Criteria:

Mentor a fellow undergraduate student in an approved peer-mentorship program ran by �������. Complete 60 community service hours.

Submit a reflection on leadership journey at �������.

Develop a program/workshop with a faculty/staff member for the Setters Leadership: Individual Service Badge OR attend the Leadership Excursion and submit a reflection.

To learn more about and apply for the Setters Leadership: Community Service Badge, please email Megan Brown at mbrown9@pace.edu

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Credit Badge

Level: Graduate

Instruction Method: In-Person

Earners of the Analytics Badge will acquire skills in (a) gathering data using surveys and from digital data sources, (b) preparing data by parsing, restructuring, and transforming variables into features, (c) analyzing data using a wide array of analytical techniques, and (d) translating analysis results into effective data visualizations and data stories.

Earning Criteria:

Complete 3 Courses:

1. Marketing Research (MAR635)
2. Predictive Analytics (MAR664)
3. Visual Analytics (MAR657)

To learn more about the Analytics badge, please email vlala@pace.edu.

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Credit Badge

Level: Graduate

Instruction Method: Online

Earners of this badge will be provided with the foundational skills and knowledge for working with students with disabilities and at multiple ability levels through coursework that addresses diverse learning and learning strategies, differentiated instruction, history of special education. Effective special education is a critical need throughout the NYC region. As students continue to be taught in more fully inclusive educational settings, now more than ever before all teachers must have an understanding of how to effectively teach and educate all learners.

Earning Criteria:

Complete two graduate courses with a B or better: ED 675 Students with Severe Disabilities and ED 677 Literacy Instructions for Diverse Learners.

Learn more about Learning to Work with Students with Special Needs: A Badge for Special Education.

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Credit Badge

Level: Graduate

Instruction Method: Online

Earners of this badge have developed expertise in the literacy education field with competencies in children's and adolescents' multicultural literature, digital composing for storytelling, media production formats for teaching and learning, reading strategies and writing development. Teachers will have strengthened their knowledge of literacy and technology use for teaching and learning. Coaching and mentoring approaches for specialists are enriched.

Earning Criteria:

ED 754 Literature and Digital Storytelling

ED 758 Instructional Approaches for Teaching Writing, Digital Composing, and Media Production

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Non-Credit Badge

Level: Undergraduate/Pre-College

Instruction Method: Online

Earners of the Seidenberg Scholars badge will have developed basic game development skills, including designing 2D games using software like Unity. They are familiar with sprites, tiles, collisions, game physics, audio, and creating your own behaviors through scripting in C#.

Earning Criteria:

Complete two 2D games that fulfill the programming requirements of the class.

Present finished games to the instructor.

Learn more about and register for the Seidenberg Scholars – Game Development

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Credit Badge

Level: Undergraduate

Instruction Method: Online

Earners of the Seidenberg Scholars badge will have developed basic game development skills, including designing 2D games using software like Unity. They are familiar with sprites, tiles, collisions, game physics, audio, and creating your own behaviors through scripting in C#. This badge leads to three college credits which can be applied to your undergraduate degree at �������’s Seidenberg School.

Earning Criteria:

Complete two 2D games that fulfill the programming requirements of the class.

Present finished games to the instructor.

Learn more about and register for the Seidenberg Scholars – Game Development (Credit Bearing Badge)